What you get, at every level
24/7 clinical on-call is standard at every tier — the levels differ in depth of channel, reporting, and dedicated clinical continuity.
TIER 1
Essential
✓ 24/7 telephone advice (documented)
✓ Pay-per-case hybrid billing
✓ Quarterly reporting
✓ 112 / MRCC coordination
✓ Equipment & crew training
TIER 2 · TYPICAL FOR OFFSHORE WIND
Offshore
✓ Everything in Essential
✓ Unlimited case volume
✓ Video / photo pre-assessment
✓ E-prescription (e-recept) facilitation
✓ Monthly reporting
✓ Operator portal access
✓ HSE integration points
TIER 3
Critical
✓ Everything in Offshore
✓ Named dedicated adviser
✓ Monthly house-doctor check-in calls
✓ Pre-deployment fit-to-work reviews
✓ Full case-file delivery
Advisory decision support
Every level is clinical decision support, never diagnosis, treatment, or real-time emergency care in place of 112 / MRCC. Our clinicians advise; your crew and local emergency services act.
Frequently asked
What's included in 24/7 offshore medical on-call?
At minimum: documented 24/7 telephone clinical advice, equipment, crew training, and coordination with 112 / MRCC. Higher tiers add video and photo pre-assessment, operator portal access, and a named dedicated adviser.
What's different between the levels?
24/7 on-call is standard at every level. The tiers differ in depth of channel — reporting frequency, portal access, and how much clinical continuity and review is built in.